Google account how to get back the old password. How to recover a Google account (Google) - complete instructions

In the Google Admin console, you can configure user settings, for example, provide him with an additional address Email or change its password.

How to go to the user account page

How to set up filters for the user list

How to find the user account page

  1. In the search field at the top of the Admin Console, enter the user's name or email address.
  2. In the list that appears, select the desired account and click on it to go to the corresponding page.

Searches for addresses, names and surnames that begin from your search query. Text in the middle and at the end is not parsed. For example, upon request and you can get results Andrey And Andrei, but not Alexander.

Operators to Refine a Query

You can narrow your search by specifying additional criteria. To do this, enter an operator, an equal sign (=), and a search term.

Advice. You can also search for groups. To do this, use the operator email, for example email=marketing.

Search Operator Combinations

To further narrow the scope of your search, you can use multiple operators in a query.

Registering account Google on your Android phone or tablet, you agree to one implicit condition: you will be let in but not let out. No, someone will not take your account prisoner and “nail” it forever to the device, just registering Gmail and making it your account is a much more understandable and obvious operation than deleting it. However, ways to remove Google account from an Android device, there is plenty. They just don't stand out.

This method is embedded in the Android function. It will suit you in the following cases:

  • You decide to transfer your gadget to the possession of a loved one and you are not embarrassed that he will get access to your data, contacts and applications, since you trust him.
  • You need to delete your account to fix some glitch on the device.
  • You want to log in with a different account.

You don't have to worry about the data on your tablet or smartphone. After the demolition of the account, all information belonging to it - applications, files, contacts, personal settings, etc., will remain in place. If that suits you, let's go:

  • Launch the Settings app (Settings).
  • Go to "Personal" -> "Accounts and sync".
  • In the column on the right, select the desired Google account (address Gmail).
  • Tap the menu button in the top right corner of the screen and select the "Delete account" option.

  • Confirm your consent to the deletion, enter, if necessary, a password, and after the operation is completed, restart the device.

Something went wrong and the account is not deleted

Several times I had to deal with such an error - when I tried to delete a single Google account on Android (the owner of the gadget), the operation hung and did not complete until you stopped it manually. The account remained in place.

One of the solutions turned out to be extremely simple. It is for the case when you want to log in to the device under a different account, make it the owner, and delete the old one.

  • Launch the Gmail app by tapping this icon.

  • Open the menu behind the hamburger button in the top left corner of the screen and click Add Account.

  • Select Google.

  • If you already have another Gmail account, click "Existing". If not, "New". If you choose the second option, follow the registration instructions mailbox which you will receive next.

  • Next, go back to the settings of the Gmail Mail application. Now there are 2 users - old and new. One (usually old) is loaded as the main one, the second one is simply present in the list. Switch to the newly added user by tapping its icon.

  • After that, click "Manage accounts" and repeat the operation of deleting the old one. Most likely, this time there will be no problems. The second account will remain the only one and become the owner of the device. All files, contacts, settings and applications of the old account will be in place.

On the different gadgets and in different versions Android, individual points of this instruction may not be performed as described. But the principle is the same everywhere.

Deleting data from the Google Accounts app

On some devices, you can delete your account in another simple way. Launch the system utility "Settings", go to the "Applications" section on the "All" tab. Find "Google Accounts" in the list and click the "Erase Data" button.

On some firmware, you should erase the data not of this application, but of "Google Apps".

Delete Google account and all user data (return device to original state)

This option is applicable in the following cases:

  • If the owner does not remember the password of his account and cannot recover it.
  • If the above methods of deleting an account do not work correctly or the function is blocked malware.
  • Before selling the gadget and in other similar cases.

You can remove all accounts and all user information from your phone in different ways. The easiest way to do this is through the menu of the same Settings application. In my example, the reset button is located in the section "Personal data" - " Backup».

On other firmware, both the subsection and the button may be called differently and located in a different place. In particular, on Samsung it is located in the "General" menu and is called "Backup and Reset", on some Lenovo - in the "Restore and Reset" section ("Reset Settings" button). On other devices - somewhere else. Check this in the user manual.

After pressing the button reset android will warn you that all applications, settings and accounts will be completely removed from your tablet or phone. If you agree, click "Reset settings" again and wait about 5 minutes. After restarting, you will get a pristine device.

If the device is protected by a password that you do not remember, there are a couple more ways to reset it:

  • Through the Recovery menu (option Wipe Data / Factory Reset). How to get to this menu, read the instructions for the device.
  • By long pressing the recessed Reset button located on the body of the phone or tablet. On some models, it is hidden under the back cover.

An even tougher method of deleting an account, when absolutely nothing helps, is flashing the device through a computer, which is similar reinstalling Windows on PC. After that, of course, there will also be no user data and applications left.

Warning: some tablets and phones are so tightly tied to the owner's account that they require authorization under it even after resetting and flashing. And getting around this request is very, very difficult (there is no single solution, it is different for each brand of device). Therefore, while you have access to your Google account information, write down your username and password in notebook or a file on another device and keep it in a safe place.

For those with root permissions

Those who managed to get superuser rights on their device have one more opportunity to demolish their Google account than the rest. You can simply delete the accounts.db file where Android stores account information. For this you will need file manager with access to protected service data, such as Root Explorer, and ... nothing more.

So, launch Root Explorer, go to the / data / system folder (on some firmware - to / data / system / users / 0 /), open the accounts.db context menu with a long touch and select "Delete".

How to log out of your Google Play account, mail and other applications without deleting your account on Android

Some users are wondering if it is possible to remove your account only from the Goolle Play store, Gmail and other applications that use authorization, but keep all files, programs and settings on Android. I answer: you can. If the method of adding a second account through the mail program did not help, you can do this by changing the password of your current Google account.

For this:

  • Log in to the My Account section of Google.com using any web browser. Go to the "Security and login" subsection.

  • On the next page, click the "Password" button.

  • Enter your current password to verify that it is you. Then you will have the opportunity to change it to a new one.

If your gadget is connected to the Internet, the next time you sign in to Google Play and the mail program, the system will ask you to log in. All you have to do is enter your new account details.

The inability to sign in to your Google account leads to a loss of synchronization with all popular company services.

Reasons for losing access to your account:

  • the user forgot his password;
  • account deleting;
  • the profile was hacked by intruders;
  • the account was blocked for violating the rules;

In this article, we will look at the most effective methods for recovering your Google account, which will allow you to access your account even if you do not remember your login.

Account recovery data

During the Google Account recovery process, you will need the following information:
  1. Account passwords;
  2. Additional e-mail address associated with the account;
  3. Phone number provided during registration;
  4. Additional phone number used for two-factor authentication;
  5. The answer to the security question.
If you haven't added an additional email or phone number in your account settings, go to the "Account Support" section.

Enter your email address in the information entry field and click "Next


In the password entry window, select "Another question".


The system will ask you to specify the date the account was created. Try to remember the month and year your profile was created. This is the only way to access it without entering additional information.


In the event that you have forgotten the main password, then in this case you must specify any other password that was previously set in the mail. The answer to the security question is very rarely required. If you have forgotten it, then there is nothing left but to try to remember it.

All recovery methods

Forgot login
If you have forgotten your e-mail address, you will need a phone number or a backup mail address. When you sign in to your account, go to the "Forgot your email address" section. mail?"

The system will ask you to enter a password. In the event that the password is forgotten, specify any other that has ever been set on the profile.

Enter the first and last name specified in the account.

After that, you will receive a confirmation code to an additional e-mail or phone number, depending on the recovery method.

If you have lost access to a phone number or additional mail, then the system will ask you to indicate the month and year when the account being restored was created.

By phone number
To restore a profile using the phone number associated with it, you need to:

Additional e-mail address
If you have not provided any additional information in your profile, then use the recovery option Google mail through an e-mail to which you have access.

On the account recovery page, click on the "Other Method" button until a window opens for entering an email address where you can receive a verification code.


Enter an e-mail in the field. A confirmation code will be sent to the specified mail, which must be entered in the next window.


After all the steps are done, the system will notify you that the account has been successfully verified.

Blocked account
Violation of the rules in Google services may result in account suspension. Do not despair if your profile has been blocked. If the violation was not serious or the account was hacked by intruders, then you can restore mail.

Open the mail recovery application form found in the Google Help section.

Answer "Yes" to the question about logging into your account.


Enter the e-mail address of the account that has been blocked.

Write additional account information. Tell us about what you were doing before the suspension, describe the reason why the account was suspended. The more detailed you describe your situation, the higher the likelihood that your profile will be unblocked by the administration of the service.


Expect a response to your email address. On average, applications from users are considered from a week to a month. The final decision depends on how serious the violation of the terms of use of the service was, which led to the blocking of the account.

Remote account
If your Google account has been deleted, you need to follow these steps to restore it:

If you could not remember the passwords, then select the "Another question" item at the bottom of the entry form. This time the system will ask you to enter additional mail that was linked to the profile. A confirmation code will be sent to the specified e-mail to gain access.

You can only restore the profile that was deleted no more than 2-3 weeks ago.

Some users are scattered. They periodically forget their passwords and logins. Often this situation arises when buying used phones. When trying to connect, a new Google account is required. As a result, many people ask this question: "I can't sign in to my Google account! What should I do?".

The concept of "Google"-account

A "Google" account is a specific user's Google account. It is created during registration on the respective site. With it, the user gets the opportunity to use mail, disk, social network Google+, YouTube video hosting, and other Google services. Besides, this account required by users and tablets with installed Android OS.

This system is created by the aforementioned corporation, therefore, in order to prevent theft, or taking into account the constant use of the gadget, the manufacturer binds them to a specific Google account. It is the latter circumstance that is most often the reason that they cannot enter the Google account.

The main reasons for not being able to log into your account

The first reason is user forgetfulness. There are those who create an account, do not use it for a long time, so they safely forget the password. However, it is quite easy to restore it. To do this, when registering, you need to specify an e-mail or mobile number, where the message will be sent if you click on the "Forgot password" link.

The same problem applies to forgetting the login as well. Recovery works in a similar way. When registering, indicate your real name, because when you restore your login, they will ask you for them, and if you entered fictitious data, you are unlikely to remember them. If you remember, you will receive a confirmation code (by mail or phone), after which you will be able to log into your account.

If you receive a message that such a user is not registered with Google, then check all the data, including the backup e-mail, remember if your phone number has changed, and if so, is it available at the moment.

Sometimes when you log into your account through a browser, you may receive a message that disabled Cookies. You need to enable them. The order in which they are enabled is different for each browser. If this does not help, you need to clear the browser cache.

By following these simple instructions, you can save yourself the question of what to do if I can’t log into my Google account.

If the account is blocked, then it will take longer to restore it.

Login with mobile phone

To sign in to your Google account with mobile phone preinstalled operating system Android, you need to go to your phone's settings, open it in "Accounts", then click on "Add account". Some models offer to add accounts not only to Google, but also to others. We click on Google, after which a menu appears in which we enter the username and password. Here you can also create a new or primary account if it has not been created yet.

If you enter the registration data correctly, you will log into your account, and this data will be used by your gadget.

Thus, the answer to the question on the phone?" will be quickly found.

Logging in after using the factory reset feature

After the release of Android 5.1, gadgets based on it received a feature that should help protect them from being used in case of theft or loss. The meaning of this function boils down to the fact that the gadget asks, after applying the reset function, to log into your Google account. If you remember all the details of your account, this is your phone, and not bought with your hands, then solving the problem is not difficult. Just enter your details and that's it.

For different models Gadgets have their own ways to get around Google's protection. It is impossible to consider them all within the framework of one article. Here are some universal methods, but without a guarantee that they will work on a specific model.

  1. We insert our SIM card into the locked gadget, call it, accept the call, click on "Add new call". In the set of numbers, randomly click on the numbers, click on "Add a number to an existing account", after which you should be prompted to add a "Google" account, enter this data, reboot, after saving the randomly dialed number in your account.
  2. Until the first click (the first 3 steps), we repeat the steps of the first method. In the set of numbers, press *#*#4636#*#*, as a result you should get to the advanced settings menu, click "Back", go to the settings menu, select "Backup and restore" or "Restore and reset", turn off the recovery functions , including data backup, restore factory settings (re-reset), after downloading, enter your "Google" account.

Thus, if you cannot log into your Google account after resetting the settings, you need to try these two methods. If this does not help, try looking for instructions for your gadget on your own on the Web. It may require installation third party programs, Fastboot support.

Finally

Finding a solution to the problem "I can't sign in to my Google account" is actually easy. In the article, we have described several effective ways. First try to remember your username, password, contact Google for help. If you can't unlock your phone after applying a factory reset, try applying various ways to regain access.

If you can't sign in to your account, follow the steps below.

  1. Go to the account recovery page.
  2. Try to follow as many recommendations as possible. Please note that you may not be asked all of the questions we cover.

If you have already tried to restore access to your account, but received the message "We could not verify that this account belongs to you", try again.

Answer as many questions as possible

Try not to skip questions. If you're not sure about the answer, try to guess.

Use the location and device you usually sign in from

If it is possible:

  • Use a computer, phone, or tablet that you use to sign in frequently
  • use a browser (such as Chrome or Safari) through which you usually log in to your account;
  • Retrieve your password in the place where you usually log in to your account (for example, at home or at work).

Be careful when answering questions

Little things matter. Avoid typos when entering your password and the answer to your secret question. Pay attention to uppercase and lowercase letters.

Passwords

If the system asks for the last password, enter the newest one you remember.

  • If you don't remember your last password, specify the previous one. The newer the version, the better.
  • If you can't remember any of your previous passwords try to guess it.

Answers to security questions

If you were asked a security question, do the following:

  • If you don't remember the answer try to guess it.
  • If you know the answer, but the system does not accept it try writing it differently. For example, "Peter", not "St. Petersburg".

Enter the email address associated with your account

If you are asked for an email address that you have access to, enter the email address you added to your account. Here are some examples:

  • A backup email address that helps you regain access to your account. We send security alerts to it.
  • An alternate email address that can be used to sign in.
  • The contact email address where you receive information about most Google services.

Enter useful information

If you're asked why you can't access your account, please add information that might help us.

For example:

  • You travelling.
  • You receive a certain error message.
  • You believe your account has been compromised by malware or other means.
  • You changed your password last week and can't remember it.

If the information provided matches the data we have, it will help restore access to your account.