IPhone is off, connect itunes as unlock. What to do if the error "iPhone is disconnected, please connect to iTunes" occurs? Using a backup

An error with the text "iPhone (iPhone) is disconnected, connect to iTunes (iTunes)" appears without any visible signs for the user, if it appeared due to the actions of malware or unauthorized persons.

Causes of the problem

When you try to unlock your device, you find that you cannot access the desktop or press any key on the phone screen.

Another reason for the problem is ten incorrect attempts to enter the unlock password. Despite the very small chance of entering the password incorrectly so many times, the phone can be blocked by a small child or a thief. After the fifth unlock attempt, the user will receive a warning about the remaining attempts. When the error "iPhone connect to iTunes" appears, the gadget stops working for security reasons.

Solutions

Let's take a closer look at what to do with the message "iPhone connect to iTunes" and how to unblock the problem.

Connect to iTunes

It would seem that the solution to the problem has already been written in Athos itself, but this is not so. The phone is locked with a password, which means that when you try to connect to iTunes, the following message appears on your computer:


If the phone is locked by accident and you know the password, then connecting to iTunes will not be a problem. However, for a user who does not remember the required numbers or a code word, this option will not work.

After successfully syncing with iTunes, the system message will disappear on your phone, and you can reset the existing password and set a new one or disable it.

Reset attempt counter

Earlier versions of iTunes sync with your device first and then check for desktop access. If you haven't updated the desktop program for a long time, just connect your smartphone to it and wait for it to be recognized. Then follow the instructions:

  • In the left part of the window, right-click on the "Synchronize" item;
  • Wait for the sync progress window to appear;
  • Close this window immediately, stopping the process.

This method allows you to reset the counter of invalid attempts, and the phone will not have time to exchange data with the program. Synchronization error window will not appear.

Using a backup

This solution is for those users who have recently backed up their data to their iTunes. In this backup the desktop must be without a password.

To do this, connect the gadget to iTunes and, without starting the synchronization, click on the "Restore" button in the "About device" window. Then select the name of the backup and start the process of reverting to the previous copy of the data. The password will be removed and the iPhone will reboot several times.

Reset iPhone settings

This method permanently erases user data, so proceed with it only if the previous options did not work for your phone. Before the process, we advise you to get a SIM card out of the phone so that the phone numbers are saved. Then follow these steps:

  • Lock your smartphone screen;
  • Press the "Home" and "Power" buttons simultaneously for 10-15 seconds;
  • Wait for the Apple logo to appear.

The phone will then reboot and you will receive the first copy of the OS that was installed by the developer. Conduct an initial iPhone customization and download the firmware updates.

The army of smartphone fans is increasing day by day, the more devices are used every day, the more problems arises with them. In today's article, we will analyze the situation when an iPhone (of any model) asks to connect to itunes and does not turn on.

The problem is frequent and well known to servicemen, not fixing it takes about half an hour of work and 1500-2000 rubles of money. In order not to waste the family budget, we will try to turn on the iPhone on our own, at home.

Causes

There are many reasons, it is difficult to organize them, but several popular ones can be distinguished:

  • The firmware flies - it is because of this that the iPhone 5, 6, 7 models does not turn on, the aytyuns and the lace are on. We will consider how to reflash the device in the next section.
  • A hardware error, as a result of which some system files were deleted or corrupted, again, a flashing will help. Masters call it "iPhone hung on a string."
  • The error can occur after falling onto a hard surface
  • Water ingress into the device.

What to do if the iPhone seems to be loaded, but does not turn on, issues a "string" and asks to connect to itunes? Consider the options for solving the problem below.

Solution

To turn on the broken iPhone, we follow the instructions clearly. If you don't understand something, at the end of the article there will be a video instruction on how to turn on an iPhone of any model through the official itunes software if it does not turn on. The instruction is applicable to all models of Apple smartphones, 4, 5, 5S, 6, 6 plus, 7, 7 plus.

  1. We download a program called iTunes from the official Apple website (link).
  2. We install aytyuns and download the firmware itself for your iPhone model.
  3. We turn off the iPhone and connect it to the computer using a standard cable from the kit (you can replace it with a good copy).
  4. For 5 seconds, hold down the "HOME" and "POWER" buttons together, wait about 10 seconds.
  5. After 10 seconds, release "POWER" (aka blocking), but leave "HOME" pressed!
  6. After a while, Aytyuns will display a message about DFU mode, now we proceed to restore the firmware.
  7. In the iTunes program, we find the "Restore" button and holding "Shift", press it.
  8. In the window that appears, select the previously downloaded file with the extension .ipsw, confirm the choice.
  9. The process of restoring the firmware has begun, now we are waiting for completion.

It must be remembered that when flashing, all data will be erased. If you do not have a backup or you have stored all the photos on a deceased device, without using iCloud, it will not be realistic to restore them. In this case, you should immediately contact the authorized service centres, they will help there, but they will ask for good money for the work.

Possible difficulties

If errors occurred during the flashing process, for example, a warning with error number 9 appears, then the situation is much worse. Most likely, an important microcircuit inside the phone is damaged, it is unlikely that it will be possible to fix it on your own. In this case, you will have to contact the repairmen, since it is not realistic to re-solder the microcircuit without special equipment. Although our craftsmen have learned how to do this too, I will leave a video about soldering the microcircuit with my own hands, suddenly someone will come in handy.

It happens that other types of problem arise when the iPhone does not turn on, a chamomile is spinning on the screen and nothing happens. Most likely, you will have to reflash the device, but first we will try to do a hard reboot, it will suddenly help. Do not be alarmed, there is nothing complicated and scary, you will not even lose data, as if you still decide to reflash your iPhone.

Instructions on how to make a hard reboot, if the iPhone does not turn on, the aytyuns icon and cable appear on the screen

  • We hold down the lock button and the "home" button
  • We are waiting for about 5-10 seconds
  • Chances are, phone glitches will disappear
  • If it doesn't help, look at the previous section and repeat everything according to the instructions.

conclusions

After several attempts, the smartphone still does not come to life? In this case, the best solution would be to contact experienced specialists, although it will not be free of charge, you will protect yourself from the risk of completely "bricking up" an expensive device. What to do when the iPhone 5 s does not turn on and in an ultimatum form requires connecting to aytyuns, you now know, carefully read and watch the video, in 90% of cases this will solve the problem.

Video instruction

If you enter the wrong password several times, the smartphone will be locked and a notification will appear on the screen: iPhone is disconnected, connect to iTunes. How to fix the problem depends on whether you can remember the code or find the place where it was saved.

Solution methods

# 1: remembered / found password

Connect your phone with a cable to a computer with iTunes installed. A window will appear on the PC screen in which you need to select "Synchronize". Let the process begin, but after 10-15 seconds we interrupt it by clicking on the cross next to the status bar. This will reset the password attempts counter. You will have from 6 to 10 attempts to enter the code correctly.

# 2: the password is lost forever

In this case, there are two possible solutions to the problem:

  1. A backup was created through iTunes in advance. In this case, you need to recover from such a backup. The data that was downloaded to the device after the backup was created will be lost. Connect your phone to your PC via a cable. In iTunes, follow the path "File" => "Devices" => "Restore from Backup". In the window, select the previously created backup and confirm the restoration.
  2. There are no backups. All information on the device will be deleted. Turn off the phone completely - hold down the power button for 5 seconds. Connect the phone via a cable to the computer so that the Home button is pressed down at the time of connection. The iTunes and cable icon should appear on the phone screen. On the PC screen, in the iTunes window, the message "Having problems with ..." will appear - at the bottom, select "Restore". Confirm next steps. The program will download and install latest version Software for your device. It is recommended to do this on computers with a licensed OS, or make sure that the "pirate" is not truncated and it contains all the required system files... Thanks to this, during the firmware there will be no unexpected failures and you will overcome the iPhone is disconnected error and connect to iTunes.

Many owners of apple devices face certain difficulties in the process of using, despite the fact that they are made for the most comfortable use. One of the most common problems is the appearance of the notification "iPhone is disconnected, connect to iTunes", how to unlock the device and why does this message appear? In this we will try to figure it out.

To begin with, it should be said that this warning is related to the quality of smartphone protection, by the way, it is organized efficiently on the iPhone. The thing is that it is possible to set a password on a device that can protect important information from potential confidentiality breaches. This system functions highly efficiently, but sometimes it is inconvenient to use it, including for the user himself.

Its principle of operation is that after unsuccessful attempts to enter a cipher (erroneous), the smartphone is blocked and all information is deleted. They can only be reanimated through a backup version stored in iTunes, therefore, such a notification appears because of this.


The user has 6 password attempts. This is usually enough to focus and remember the combination. If not, then a notification pops up on the screen that the iPhone is disabled, you need to connect to iTunes, and you need to look for methods to unblock it.

How to unlock iPhone if it is disabled and requires connecting to iTunes

The device itself recommends connecting to iTunes, but in fact, you can unlock it in other ways if the iPhone is turned off. But at the same time, system recovery with the recommended option is the simplest and most convenient. Although it's up to you how to make it easier and faster.

We use iTunes

It should be noted right away that in reality this procedure is not unlocking a certain device, with gaining access to the information stored on it. This process consists of two stages related to each other:

  • reset iPhone to factory settings, with the deletion of all data stored on it;
  • restoring information and settings of the device again, from the backup version stored in iTunes.


You have to be prepared for the fact that not all parameters will be restored in the same form in which they were originally, you may even have to perform settings in manual mode. So, be more careful about entering your password. But usually all the information available on the device is fully reanimated.

If you think in advance that in an emergency you will return the function using this method, do not forget to regularly create backups and save them to iCloud.

How to unlock: step by step instructions

If a message appears that the iPhone is disabled and you want to unlock through iTunes, the algorithm will be as follows:

  • connect the smartphone to the PC with a cable;


  • activate iTunes on your computer;
  • enter the password for the service, if necessary;


  • look for the "Overview" tab and tap on it;


  • scroll the window that opens to the item "Backups", click on it;
  • create a backup of the system on your PC (the storage location should be selected "This computer" to create a copy not only with parameters, but also with multimedia files);


  • disconnect the iPhone from the PC and turn it off;
  • turn off iTunes;
  • reconnect the switched off phone to the PC and activate the iTunes device on it;
  • on the smartphone, simultaneously hold down the lock / power on / off buttons and the Home key;
  • hold them in this position for about ten seconds;
  • release the Home key.


It is worth paying attention to the fact that after the performed actions, the iTunes service must find the device connected in recovery mode and offer to perform this recovery.

Wait for the question to appear on the computer monitor. Tap on the Restore button and leave your iPhone for a while.


This procedure can take a long time, you cannot stop it. You do not need to disconnect the device from the computer, and allow the shutdown of the PC itself.

The recovery process sometimes takes from 30 minutes to several hours (it all depends on the power level of the equipment, the amount of memory, settings, etc.).

Then start your smartphone in normal mode (connected to iTunes). You select the last backup in the service and download - this will also take time. It is worth noting that phones with more recent versions of the operating system are no longer able to make backups in a locked position. So you need to restore from the last saved one. So make backups yourself just in case.

Find My iPhone

This option will be useful if the user does not currently have access to a stationary PC. And also if there is no full backup in iTunes and there is no way to make it.

In the process of using the "Find iPhone" function, information from cloud storage, which are quite enough to preserve the full functionality of the gadget. What to do?

  • Go to Ayklud using your AppleID, you can do it from any device;
  • Look for the phone and remotely erase all information from the iPhone;
  • Perform the initial setup;
  • Authenticate using your AppleID;
  • Access to the data is now open.


If you get a notification: "iPhone is disabled, connect to iTunes", you need to unblock it. Use the instructions or watch the video below.