What to do if the Xbox 360 does not see the HDD?
04.01.2018
Imagine a modern game console without internal storage is simply impossible. After all HDD performs a number of important functions: it saves the game process, game files, downloads data from the Internet, and much more.
And if we are talking about the X Box 360 console, then thanks to the HDD, you can speed up the download of games and reduce the load on the drive by installing games on it. And it is precisely because of its importance that the problems with the data warehouse are acutely felt. Very often, players are faced with the problem that the Xbox 360 does not see the HDD. What is the reason for this and how can I fix the problem?
Causes of HDD problems in Xbox 360
There are several reasons for problems with the hard drive of the set-top box.
- Wrong installation. When replacing a hard drive, it is very important to place the device correctly so that it fits into the recess and makes contact with the board. If you violate the order, then the disk simply will not be detected by the system. Try to take the part out and install it correctly.
- Test with other HDD. If the problem is not with the installation, then try replacing the drive. If the problem was solved, then the problem was precisely in the HDD. If the new disk does not work either, then there may be failures in the set-top box system or in the contacts on the board. Here you will need the help of a specialist.
- Wrong setting. We must not forget that the data storage for the Xbox 360 must be formatted in the FAT32 format, since this is the only one the system understands. If you have not done this, then the console simply will not see the media. Pull it out and format it.
- Incompatibility. If you use third-party drives, then do not forget that not all manufacturers are supported. This is especially true for new hard drives with a large amount of data. In such a situation, the original format is best.
Hard drive checks and tests
If the console itself cannot detect the drive, then this does not necessarily mean that the problem is in the system. A more thorough analysis is needed. To do this, you need a PC with special programs. They can check the device for errors and bad sectors, as well as perform a full format under desired system. If your computer does not see the Xbox 360 HDD, then there is only one option - the device is faulty and must be replaced.
If the source of the problem is in the console itself, for example, in the system or the contacts of the board, then you should give it to a specialist for repair. It is not recommended to fix the breakdown yourself if you do not have experience and skills.
If you"re having a problem with a single disc but other discs are working fine, try these solutions.
Important for customers in North America and Europe As of 9/21/2016, if you are specifically having trouble with Ultra High Definition (UHD) Blu-ray discs with your Xbox One S console:
The Xbox One S fully complies with Ultra HD Blu-ray requirements; however, we are aware that a limited number of 4K Ultra HD Blu-ray movie discs manufactured earlier in 2016 may not play on the Xbox One S. This issue has since been corrected, but if you are experiencing a problem playing a specific 4K Ultra HD Blu-ray movie disc, you can contact the customer service department of the title's studio for support. Note that your console does not require repair or updates to resolve this particular disc issue. If you need further assistance with this, please contact Xbox support .
Solution 1: Ensure the disc is clean and not defective
Clean the disc with a soft, clean, slightly damp cloth. Hold the disc by the edges without touching the top or bottom surface.
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Solution 2: Try playing the disc on another Xbox One console
Playing the disc on another console will help you figure out whether the problem is with the individual disc or the console's disc drive. Try the disc on a friend's console, or at a retail location that can test a disc.
If your disc works on another Xbox One console, go to the following section, .
Solution 3: Make sure the Blu-ray player app has installed successfully
If you can play game discs but not CDs, DVDs, or Blu-ray Discs, make sure that the Blu-ray player app has installed successfully. For more information, see Set up and install the Blu-ray and DVD player app on Xbox One .
Solution 4: Make sure your DVD or Blu-ray Disc is from the same region where you purchased your console
My disc loads but won't install
If you"re having problems with a game disc that loads but won"t install, see The installation process stops at or near 0% when installing an Xbox One game from a disc .
If your disc loads but your console doesn't recognize it (the console tells you to insert a disc even though you already have), see the previous section,
Standard Xbox One memory does not always allow you to store enough information, so the developers have provided for the possibility of using external drives as a backup storage.
Xbox One currently has 500GB or 1TB built-in memory, depending on the version and configuration. The more memory, the more expensive the set-top box itself.
If you bought an Xbox One at launch, chances are you already managed to buy enough games to fill your hard drive to capacity. Of course delete old games, play new ones, then download them back, deleting something else, but you must admit, this is inconvenient.
One of the main differences between any console and a PC is the impossibility of further upgrades. If the computer is low random access memory, you can add it by buying a couple of new brackets, if the processor can not cope with the load, you can change it to a more productive one, and so on. With consoles, such tricks do not work. The only thing you can change is Memory.
Before buying a console, many people ask, Is 500GB Enough for Xbox One?. The answer is simple: it all depends on how many games you are going to install. One game can weigh from 16 to 60GB, so the issue of backup storage is very relevant if you want to download a lot of games.
Xbox One Backup
You can use any external USB 3.0 drive as a backup storage: flash drives or external hard drives.
When choosing a drive, it is worth considering that its minimum volume should be at least 256GB. Maximum USB storage size must not exceed 8TB.
You can use certified storage devices or buy third-party ones.
Xbox One supports maximum 2 drives connected at the same time.
If the interface or memory capacity does not meet the requirements, the set-top box will recognize them, as multimedia storage where you can store movies, music, images, etc. It will be impossible to install games and applications on them.
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The first time you connect a USB flash drive or external hard drive, the system will prompt you to configure its use. There is nothing complicated in this procedure, all the necessary information with explanations will be available on the TV screen.
- If Xbox One does not see the hard drive, you need to:
- Press center button Xbox on the controller
- Open "Settings" - "All settings" - "System";
- Find item "Vault", and in it choose "Storage Management".
The last menu will show all the storage devices that are connected to the console.
Make sure that there is no important data on the external drive as the system will format it.
If you canceled the formatting, you can always return to the setting:
- Click Xbox and open "System" - "Settings" - "System" - "Storage";
- Find the drive you want and select "Customize for games and apps".
How to clear memory on Xbox One
Let's start with something simple, namely, how to format flash drive on xbox one. To completely delete all data from an external drive, you need to go to the "Storage" menu and select the appropriate item. You can clean your Xbox One hard drive the same way.
If you want to get some more free space, you can clear the cache on Xbox One:
- Turn off the console and unplug the power cable at the back;
- In 2 minutes reconnect the cable and keep an eye on the power supply;
- Once the light turns from white to orange, turn on the console.
This will allow you to do cold restart of the system and the entire cache will be cleared.
If the media won't download or play on your Xbox One console, try the solutions on this page.
Make sure the drive is clean and healthy
Clean the disc with a soft, clean, slightly damp cloth. Hold the edges without touching the top or bottom surface.
Cleaning is carried out by movements from the center to the edge.
Play media on another Xbox One console
Playing the media with another device will help you figure out if the problem is with a separate disc / drive on the device. Test it in a store \ with a friend.
Make sure the Blu-ray player app is installed successfully
Make sure the Blu-ray player app is installed correctly. Check the region, it must match the region of the set-top box you purchased.
Reinstall the app.
Replace the game
When none of the previous solutions fixed the issue, then head over to Xbox One to learn how to replace the Microsoft game. For non-Microsoft games, contact the publisher for a replacement, contact the place of purchase.
Disc not playable/recognised
If the drive does not play, then there are two problems at this point:
- Instant-On power saving settings.
- The drive needs service.
If using Instant-On power saving mode, switch power modes and power cycle
Here's how:
1. Press the Xbox button to open the guide.
2. Select " System» > « Settings» > « Power and launch» > « Power mode and startup».
3. " Diet", Further " energy saving» (switch modes).
4. Do " hard reset” by holding the button for 10 seconds to restart the device.
5. Try again. If the device now reads the disc, return toInstant On.
Possessing the necessary knowledge, special skills and solid experience, the specialists of our service center know what to do if the XBOX does not read the disc or does not see the flash drive. For this reason, all the necessary restoration work will be carried out as quickly as possible, and at the same time with high quality. If there is a need to replace unusable elements of the device, we use only original and durable components. Also, our competent employees are always ready to devote time to the client for an exhaustive consultation. Without fail, after the repair of equipment we issue a guarantee.
Many game console owners don't know what to do if the XBOX won't read the disc. But this is not a reason to be upset, because you can find a way out of any situation. So, for starters, you should make sure that the disk itself is not damaged, that is, if there are scratches or scuffs on it. This is a very important nuance, since the prefix often "refuses" to read damaged or defective media. If everything is in order with the disk, it can be judged that the console drive is broken or the cable is broken. Of course, diagnosing such malfunctions at home will not work, so you should seek help from a trusted service center.
If the XBOX does not read discs, you can judge the presence of the following problems:
- the console drive is defective, which should be replaced;
- the board that controls the drive is damaged;
- the loops or drivers controlling the drive are out of order;
- a disk drive failure has occurred;
- the disc being used is damaged or defective.
Do not be upset if your console has any problems. The service center specialists certainly know what to do if the XBOX does not read the disc, does not see the flash drive, or often freezes during the game.
