Kyivstar is one of the largest mobile operators in Ukraine. It provides a full range of communication services (3G), including home Internet. The Kyivstar network support service number is used to connect network subscribers with the operator.
Through this service, the subscriber can receive all the necessary information about the tariffs and cost of the company’s services as in automatic mode, and in the process of communicating with a “live” employee technical support.
In the most complex and confusing situations, for example, when changing a tariff plan, or questions about debiting funds from an account or connecting services, users prefer to communicate directly with the operator. That is, the majority of Kyivstar subscribers want to talk with a specialist, and not with an auto-informer.
How to reach the Kyivstar operator
Kyivstar, like other operators cellular communications, tries to automate its support service as much as possible. As a result of this evolution, the autoinformer appeared.
The Kyivstar autoinformer was created to answer popular questions from subscribers without contacting a specialist contact center. Having not found an answer to their question, users still want to contact an employee of the Kyivstar technical support department and receive a qualified answer.
But often the operator deliberately confuses the chain and hides the real number, the number that must be pressed in order to talk to the operator. Therefore, clients often complain that it is impossible to get through by phone. How can you contact a Kyivstar technical support specialist?
To contact the Kyivstar operator you need to call the number:
- 0 800 300 466 for subscribers mobile communications;
- 0 800 300 460 for home Internet users.
Calls to these numbers are free of charge (for subscribers of Ukrainian mobile operators). You can call them completely free of charge.
Within the Kievstar network, you can simply dial the last three digits of the number, for example, 466.
How to call a support specialist, instructions:
- Dial 466
- Press number 2
- Press 2 again.
- Press number 9.
- Upon completion of these steps, the automatic assistance system should connect you with the Kyivstar operator.
Other ways to contact the Kievstar operator
- Information on tariffs and prices can be obtained in a special section on the official website of the Kyivstar operator at:.
- There you can also use the services of the Online Assistant. Those. ask a specialist a question using a special form and receive an answer by email after a while.
- Some issues can be resolved through the self-service system, Personal Account - My Kyivstar:
Owners of a tariff package of a cellular communication company were wondering how to call a live Kyivstar operator. Despite the presence of robots and voice menus, the solution to some problems faced by users mobile network, is only possible through live communication with a call center employee. The company provides services home internet and cellular communications, so connecting with a company employee helps resolve issues of communication and use of the World Wide Web.
If a person cannot or does not want to spend a long time delving into his personal account in search of lost funds, he can call a customer service center employee directly and resolve pressing issues. Try contacting the call center employee from a cell phone of another operator or a landline communication device. Follow the following sequence of actions:
- Dial a simple number 0 800 300 460.
- Select the language of communication (Russian or Ukrainian).
- Press 9.
- The answering machine will list menu items. If you need help regarding prepayment issues, press 1. Contract subscribers press 2.
- When a request is sent to a customer center employee, all you have to do is wait your turn and talk to the operator. Calls from mobiles, other cellular companies and landlines are free.
You can call the following short numbers to quickly find out the necessary information:
- account replenishment – 433;
- to get to the services menu, just dial 444;
- to obtain information regarding the account and its status – 455;
- The interactive answering machine works by contact - 477.
Call to Kyivstar from a contract or prepaid number of this network
It is much more difficult to reach a call center employee on a phone with a prepaid tariff or contract subscribers of this network. Follow these steps:
- Dial 466 from your cell phone. All calls are free.
- If you have questions regarding your telecommunications company's home Internet, dial 460.
- Follow the voice menu. Select your language of communication. Press 9.
- Press 1 or 2 depending on your tariff plan and wait to be contacted by a customer center employee.
Calls to Kyivstar from abroad
Another question is how to connect to the Kyivstar operator while roaming? To receive free help from the Kyivstar network from abroad, you can send a request by typing the following combination of numbers on your phone keyboard: *105*466#, then press call. Wait for some time incoming call employee of the customer service center from the contact number 80674660466. You can ask your questions in the Kyivstar live chat on Viber.
Please note that calling the call center from a mobile phone is different. cellular company much easier and faster than from a device with a contract or prepaid Kyivstar package. If you log into your personal account on the company’s website from your computer, you can get information about your account status, tariff plan, and options for switching to another tariff.
Remember that many troubling issues can be resolved by simply sending USSD commands from a cellular device. Thus, information about the account status and the validity period of the tariff package becomes available.
Probably everyone who has a “pipe” of this network has encountered the problem of getting through to the Kyivstar operator. When you urgently need an answer to your mobile question, only communication with a live operator can help in this difficult case.
So how can you get through to a live Kyivstar operator, and not listen to the endless stories of the answering machine and not get an answer to your question, because it is not in the menu of the mechanical voice?
How to call the Kyivstar operator from a mobile phone
If you have a mobile phone of the Kyivstar operator, and it is not discharged, and you have a prepaid tariff plan, then we do this:
- We dial 466, wait until the answering machine starts listing menu items
- press 2
- press 2
- press 9
- press 9
- We are waiting to connect with the operator.
- Of course, the call is free.
If you have a Kyivstar mobile phone, but a contract connection, then the procedure for dialing a live operator is as follows:
- We dial 466 and wait until the answering machine starts listing menu items.
- Press 9 and wait for a connection with the operator.
- The call is free
How to call the Kyivstar operator using a landline number?
You can call the Kyivstar operator using Kyiv city numbers. This is convenient if you are calling from a different telecom operator.
Depending on your payment system, you need to call different numbers:
- For prepaid system users - +380 44 466 24 66.
- For contract subscribers - +380 44 466 04 66.
- To call the Kyivstar operator regarding home Internet issues, dial 0 800 300 460.
The cost of calls to all these phone numbers is determined by the current tariffs of your telecom operators. Call from numbers fixed line Ukraine is free.
How to call the Kyivstar operator while roaming?
For subscribers in roaming, Kyivstar provides the “Roaming Help” service, thanks to which you can order a conversation with an operator.
To order a conversation with a Kyivstar call center operator, you need to dial ∗105∗466#.
Once you receive your order confirmation, you will receive incoming call from the operator help desk from the number +380 67 222 24 66.
List of countries in which the “Kyivstar help in roaming” service is available.
The cost of the service is 5 UAH per minute of conversation. The price is inclusive of VAT. Additionally, a fee to the Pension Fund is withheld in the amount of 7.5% of the cost of the service, excluding VAT. Tariffing is per minute, without connection fees.
As of today, these are all the ways I know of to reach Kyivstar support service. I hope my article helped you, and you will no longer have the question of how to call the Kyivstar operator.
In this article we will tell you how to contact the Kyivstar operator to ask questions about tariffs and services.
Every year, more and more more people start using cellular communication services. And if initially cellular communications were available only to rich people, now it is the basis of all business proposals and negotiations. Due to the fact that the percentage of calls and SIM card connections is increasing, more and more questions arise related to the features of various tariffs, discounts and individual operator services.
And although today in Ukraine a large number of different cellular operators are ready to offer their services to the population, one of the most widespread and most often used was and remains the Kyivstar operator. For almost a quarter of a century, Kyivstar has been making sure that people close to each other can always contact and talk.
Easy and convenient tariffs, various promotions carried out by the company, and well-informed Call Center employees, all this makes it possible to easily select a tariff for everyone. Well, if any difficulties or questions arise, you can always ask them to the Kyivstar operator.
How to call the Kyivstar operator from a mobile phone?
In order to quickly solve an incomprehensible communication situation, or find out the specifics of your tariff, you just need to contact the Kyivstar operator from your mobile phone at 466-0-800-300-466.
However, for the most complete information, it is advisable to call from the number on which the question arose. Why is this necessary? Complete information on individual tariff services can only be provided by a professional call center operator to the owner of the number. This right to confidentiality of information has long been enshrined in the “legal note” of the law.
Understanding the auto-informing system is also quite easy. The main thing here is to listen to all the information to the end and select the sub-item of the system you need. Next, everything is automated.
How to call the Kyivstar operator from a landline number?
If your phone balance is in the red, or your phone is lost, don’t despair. You can also reach the Kyivstar operator from a landline phone; to do this, call 466-0-800-300-466.
After the subscriber provides the Kyivstar operator with all the necessary personal information for personal identification, he will receive answers to all questions that arise.
Cost of a call to Kyivstar operator
If a subscriber calls from his mobile number, then all calls to the Kyivstar call center will be completely free. If the subscriber calls the operator from another cell phone or the call comes from a landline city number, then the cost of the call will be equal to the cost of the call per minute according to the conditions of the operator providing communication to the subscriber.
Calls to an operator while roaming
Another great offer from the Kyivstar operator. Many people who come to another country find themselves in the most incredible situations with mobile communications if they do not switch to suitable tariffs in time, or do not activate additional conditions for communication in roaming.
If this information is about you, then only for Kyivstar subscribers there is a special service “Help in roaming”.
- By dialing the number combination *105*466# and pressing the call key on your mobile device, the subscriber will receive a call back from the operator and will be able to make calls much cheaper, saving on calls while roaming.
In this case, the cost of the call will be approximately 5 UAH per minute, and another 7.5% of the price of such a service will be credited to the Pension Fund.
And since Kyivstar has been on the cellular services market for quite some time, the roaming offer extends to 73 countries in the world. This significantly expands the possibilities of your communication abroad, without changing your number or mobile operator.
How else can you find out the necessary information on your tariff and number? The Kyivstar operator has a very convenient and simple design official website.
- By going to link on it, you can find out all the information necessary for the subscriber in the shortest possible time. All contacts that may be useful to the subscriber are listed in the lower left corner of the site.
In addition, the subscriber can always use the online technical support service. There on the website you can find a button “Help?” By clicking on it, the subscriber will always receive an online consultation from the operator and resolve all their issues in the shortest possible time.
The Kyivstar operator cares about its subscribers, and with the help of a professional team of employees is always ready to provide support and answer any subscriber questions.
Quite often, a mobile subscriber has some questions that cannot be resolved with the help of voice assistant and automatic menu. Then the person begins to look for a way to contact a live consultant who could solve his problem.
If we are talking about the Kyivstar mobile operator, then you can connect with a Call Center representative in several ways, depending on where you are and from which phone you want to make the call.
It would seem that what could be difficult about contacting an operator? Of course, everything is simple if the necessary numbers are entered in notebook mobile phone. But what should those who don’t have what they need do? telephone numbers? We will help with this!
So, there are several paths that you can take to connect with an operator, choose the appropriate one - and go! If you are within your country, then you can call a consultant using a toll-free short number, which we will talk about a little later.
If the subscriber has left the borders of Ukraine, then you need to call a different phone number, since the short service number will not work.
If suddenly your SIM card is blocked, you can always contact consultants by calling a special number on a landline phone. And of course, you can use online support on the official website of the Kyivstar company.
Call the Life operator using a short toll-free number
If the subscriber is located within Ukraine, he can make a free call to the customer service center using the short number 466.
By following the voice menu prompts, he can manage his number, listen to current information about current promotions and special offers, connect and disconnect various services, check and top up your balance, and connect with an operator.
If you are only interested in connecting to a “live” consultant, then you can immediately press key 5. After which you will need to press number 2, so you will be switched to the operator’s main menu.
We wait and press the “9” key to connect with the operator, now you will be offered a recording of the conversation with the consultant. Select one of the items and wait for the connection.
This may take some time, depending on how busy the Kyivstar Call Center staff is.
We call the operator on the federal number
Prepaid users tariff plans can connect with a representative of the consultation center by calling from a landline number +380444662466. Owners of contract packages of the Kyivstar operator can call the operator at +380444660466.
The need to call landlines may occur if you lose your phone, have problems with communication, or have problems with your SIM card.
For users of fixed-line communications from Kyivstar, the following telephone numbers are available to connect with company consultants - 0800300460 or 460.
For corporate clients the following are provided: contact numbers– 080030000 and +380444900000. It is worth noting that for faster ordering of various services there is a special short number 477.
How to call the Kyivstar operator from a mobile phone while roaming
If the subscriber is out of range home network, that is, abroad, then you should know that these numbers do not work in roaming.
To connect with representatives of the Kyivstar company from abroad, you need to make a USSD request by typing the following combination *105*466# on your mobile keyboard and press the call key.
This service is called “Roaming Help”. After sending the request, the subscriber will receive a notification about confirmation of the order, after which the operator from the help desk will call this number from the service number +380672222466. This service is paid, it is charged at the cost of 5 hryvnia per minute of conversation.
Other ways to contact the operator
If for some reason you were unable to contact a Kyivstar representative, we recommend that you visit the company’s official website, which is located at kyivstar.ua, where you can find the information you are interested in.
There is also an entrance to Personal account, where you can find detailed information about your number.
