Tracking of registered letters by mail ID. Russian Post tracking of shipments

Russian Post is the national postal service of the Russian Federation, which provides the following services:

  • sending letters, parcels and parcels with assignment of a tracker number and the ability to track the Russian Post parcel;
  • sending free postal items without tracking;
  • money transfers and many others.

Registration of postal items online and the EMS express service significantly speeds up shipment, and tracking makes it possible to submit an application to search for the item in a timely manner.

Ways to track Russian Post parcels

You can track Russian Post parcels in any convenient way:

  • by phone: departures without registration (fixed only upon arrival);
  • on the Russian Post website: you can track parcels from Aliexpress and Jum, but not at all points along the route;
  • by entering the tracking number into a special window on the Russian Post website or another search engine.

The most convenient way is to use an aggregator, where tracking is carried out in all countries of the world, information is received online around the clock, and the site works without failures. You can simultaneously track up to 30 shipments of any type.

Tracking Russian Post parcels by order number

Russian Post parcels can be tracked by track number or order number by entering the identifier in a special window. It is important to remember that only registered shipments can be tracked. You can register in your Russian Post personal account and receive notifications; this applies to all countries that are connected to the system.

How to track a Russian Post parcel without an identifier

Parcels without a track cannot be tracked. You can find out whether the parcel has arrived by phone or at your nearest post office. If more than 10 days have passed since the date of expected arrival, it is recommended to file a wanted list.

How to track a registered letter from Russian Post

Registered mail is securities, important correspondence or documents sent after registration (permissible weight of items within Russia is up to 100 grams, abroad up to 2 kg). Such mail can be tracked by tracking number.

How many days is a parcel or letter stored?

The storage periods for postal items vary:

  • 30 days can be stored: letters, postal transfers, small international shipments;
  • 15 days - all other shipments;
  • 7 days - court letters.

The shelf life can be extended, this is done using paid service upon written request of the recipient. To avoid loss of shipment, timely tracking of postal items is necessary.

How to track an international parcel of Russian Post

International parcels of Russian Post can be tracked in the following cases:

  • the cargo has been accepted for shipment;
  • delivered to the recipient's post office;
  • received by the addressee.

An international parcel of Russian Post can be tracked using the track number, which looks like this:

  • RX000000000CN – parcels from China;
  • ZA000000000LV and ZA000000000NK – a joint channel of Russian Post and Aliexpress;
  • ZJ000000000NK is a Russian Post channel with Joom.

The remaining numbers should be tracked in other ways, for example, through an aggregator website, where information about all points along the route is received online around the clock personal account. This service also makes it possible to connect notifications to your personal email for free. mailbox.

How to find out how many days a package will arrive

You can find out in how many days the parcel will arrive when you register the cargo for shipment. If the parcel is delayed, you must start searching for postal items through the official website of the Russian Post.

How to send parcels by Russian Post

Sending parcels by Russian Post has become significantly easier over the past few years, as has postal tracking, but some conditions remained unchanged:

  • it is necessary to fill in the address of the recipient and the sender;
  • indicate weight;
  • choose a delivery method;
  • indicate value;
  • draw up an inventory of attachments, if necessary (at the post office);
  • arrange delivery by cash on delivery;
  • Mark “caution” for fragile loads.

A fully completed parcel can be handed over to the postal courier, or you can arrange for the shipment to be sent at the post office in person.

How to send a parcel without waiting in line

Parcels to be sent without queuing are processed in the official Russian Post application or through your personal account and must be paid for online. Such a parcel can also be tracked by track number.

How to pack and send a parcel?

It is recommended to pack the parcel in a thick plastic postal bag or in a box. Taped cargo must be sealed, leaving room for an address label. After sealing, the parcel is weighed. The form is pasted in the middle at the top of the package, on top of the seal. Parcels placed online will receive a notification and a link to an electronic receipt. You can track your parcel like any registered shipment.

How to send and receive parcels

The maximum permitted weight of a parcel is 5 kg; sending it is not difficult. To do this you need:

  • place the contents in the package;
  • fill out the label (form 7-P) and the customs declaration if shipping outside the Russian Federation (CN 22);
  • hand over the completed forms and parcel to the employees at the post office.

You can receive the parcel at the branch or order delivery.

Additional services

The list of additional services of Russian Post is quite universal:

  • inventory of the attachment (certified by postal employees);
  • cash on delivery (with payment by the recipient);
  • declared value (postal insurance);
  • SMS notification of the arrival of a letter, as well as of receipt by the addressee (only for letters sent within Russia);
  • with notification of delivery (the form signed by the recipient is sent to the sender).

Tracking by track number is available for parcels with or without additional services.

C.O.D

Cash on delivery is the amount of shipping costs paid by the recipient. Such items must be registered and the value in rubles must be indicated.

Cash on delivery is available for parcels within Russia and neighboring countries; tracking of parcels within Russia is available on the website.

Home delivery

Home delivery of items weighing up to 2 kg can be ordered by telephone from the moment the cargo arrives at the recipient's post office. An online ordering service is available in Moscow and St. Petersburg.

What is express parcel and express letter

Express shipments EMS are urgent parcels and letters with courier delivery from the sender's door to the recipient's door. Additional services are also available to order; you must inform the courier about them before sending. Delivery time and cost are calculated online using a postal calculator. You can track the postal item using the track number.

It is convenient to carry out full tracking of Russian Post parcels on the official website in case of shipments within the Russian Federation, while for tracking international shipments it is more advisable to use a free website aggregator.

Everything is very simple - to track a registered letter from the Russian Post, you just need to know its unique identifier (➤ where to find it, read here) ✅ Next, you will only need one action, maximum one and a half :) ➤ Enter the postal identifier of the registered letter in the tracking form and click on the image “magnifying glasses” - we will happily and quickly do the rest for you. In a maximum of 10 seconds ⏳ our robot will track the letter and show all the information on the screen.

How long does it take for a registered letter?

A very popular question - let's say right away that there is no exact answer to it. Delivery times registered letters depend on many factors listed below:

  • Distance between transportation points. The letter can be delivered within 24 hours after sending if we are talking about sending it within the same city. Sending a registered letter usually takes no more than 2 days within the cities-subjects of the Federation, or by the administrative centers of the district district. If the destinations are located at long distances (from 1000 km or more), then it is more difficult to answer how long it takes for a registered letter?
  • Weather conditions. Delivery times for registered letters (as well as any other RPO) of Russian Post are calculated based on average statistical data, which does not take into account possible deterioration of weather conditions. This is especially true in winter because... Heavy snowfalls prevent special postal transport from quickly covering the route.
  • Possible errors when filling out the form or when transferring data to the pochta.ru database. We know of cases where mistakes were made by the sender or the postal worker. Most often they are associated with an incorrectly filled address or a postal code that does not correspond to it. In such cases, registered mail may be sent via the wrong route.

You can find out the estimated delivery time for registered mail by calling hotline Russian Post ➤link to page with phone number. Or use the calculator for calculating delivery times for letters on a special page of the Russian Post website: ➤https://www.pochta.ru/letters. To find out how long a registered letter takes, enter the starting and final destinations, then the estimated weight of the letter or the number of sheets in it and the delivery method.


How many there's a letter coming pochta.ru

Tracking Russian Post letters by track number

✅ Our online service provides the service of tracking Russian Post letters by track number - it is completely free, and the tracking process is faster ✈ than most similar sites. ➤ To track a letter by number, you need to enter it in a special window and click on the “tracking” button - we have this function performed by a “magic magnifying glass” :)

tracking letters by number

How to track a Russian Post letter?

    As we all know, the process of tracking letters on the official one (pochta.ru) is not the most convenient. And therefore, quite often many Russian Post clients have a question - how to track a letter? We will selflessly :) be happy to answer this question and help you track your letter. Tracking a letter is impossible without 2 components:
  • This is the track number assigned to the letter at the Russian Post office. If at this stage a question arises in your head - what is it? ➤ read the answer here.
  • A good, high-quality online email tracking service - don't worry, you've already found it :)

Enter the number into the window for tracking letters and click on the “magnifying glass” image - you see, tracking a letter is not as difficult as it seemed;)

How to track regular or registered mail by last name?

✅ There are often cases when site users were interested in the ability to track letters by last name. ➤ The good news is that we know everything existing methods track the letter, but there is also unpleasant news - unfortunately, by last name you can do this on at the moment impossible. If any of the Internet resources offers you tracking by last name, we do not recommend doing this. As you probably know, “demand creates supply” and sometimes people who are not as good as us :) try to make money on this. Under the pretext of tracking the letter, you will be asked to enter your last name, and then most likely send an SMS and believe me, it will not be free;). As a result, you will not receive the promised information on the letter, thank you for your attention - be careful and good luck;)

What is a mail ID and where can I find it?

➤ So, let's try to quickly bring you up to date and tell you in a couple of sentences what a track number is - aka postal identifier. Oddly enough, none of these designations are used by the Russian Post in the check, which they kindly provide to you at the branch. ✅ RPO is exactly the official designation of this miracle number :) “RPO” stands for registered mail and it is this identifier that makes it possible to track your letter among thousands of others. As we already hinted above, you can find the tracking number of the letter in the cash receipt, especially for you we took a photo of the Russian Post receipt and indicated the location of the track number with a hefty red arrow, good luck in the search;)

pochta ru track a letter by number

How to fill out an envelope?

    It would seem a common thing to fill out an envelope to send a letter, but it is important to do it correctly so that the letter is delivered as quickly as possible and to the right address. Not everything is so complicated, following our instructions you will become an expert :) in filling out envelopes, point by point:
  • It is necessary to indicate the sender/recipient addresses and their full names as clearly as possible
  • IN right bottom corner you must enter your contact information Sender
  • Fill in the upper left corner with the Recipient's data
    Filling out the envelope - what to include in your contacts:
  • Full “Last Name First Name Patronymic” of the recipient and sender. If the recipient/sender is an organization, you can indicate its short name.
  • Numbers: streets, houses and apartments (if it is an apartment building and not private house)
  • Full names of the settlements of the sender and recipient of the envelope
  • Name of district, region, region or republic
  • If the envelope is sent to another country, you must indicate its full name
  • PO Box number - if the envelope needs to be delivered to a location other than the recipient's address.
  • Please fill in the postal codes of the recipient and the sender carefully; due to an error in one digit, the envelope may “go” to the wrong place.

Below is a sample of how to fill out an envelope correctly:


how to sign an envelope

Thank you very much for choosing our service - we appreciate it and are constantly working to improve the entire process of tracking Russian Post letters.

The state enterprise "Russian Post" (FSUE) was established by government decree of September 5, 2002. The enterprise was officially registered and adopted its Charter on February 13, 2003.

Russian Post has in its network 86 regional branches, 42,000 offices and about 350,000 employees, of which 87% are women. The company provides delivery and postal services on the territory of the Russian Federation with an area of ​​17,000,000 square kilometers. Russian Post operates in 9 time zones, delivering postal items to 2,600,000 road, 1,200 air and 106 railway routes.

The company owns 18,000 trucks, 827 vans, 4 ships, 4 helicopters and one horse.

Russian Post plays an important role in the national infrastructure. The company greatly influences the development of other sectors.

Every year, Russian Post employees receive and send more than 2.4 billion. parcels and postal items, 1.7 billion printed products, 595 million utility bills and other bills, 488 million pensions and benefits, and 113 million remittances.

The company operates under the leadership of the Ministry of Telecom and Mass Communications of the Russian Federation. The main office of the company is located in Moscow.

History of Russian Post

On June 28, 2002, by decision of the Government of the Russian Federation, a new concept was adopted for restructuring the postal system at the federal level. This concept involved the unification of all post offices of the country into one organization for centralized control and distribution of resources. The enterprise is state-owned and controlled at the federal level.

Over time, the range of activities of the Russian Post was supplemented by retail trade, the federal service for money transfers, express delivery EMS, photo printing and many other services.

Russian Post parcel tracking

The Russian Post parcel tracking system allows all clients of this company to check postal status online. The system quickly generates data and provides all available information about the parcel and where it is currently located.

Russian Post parcel tracking numbers

Russian Post parcel tracking codes differ in types and can have different appearances.

  1. Packages, small parcels and registered letters are tracked using a 14-digit number.
  2. Parcels and parcels are assigned a special code which consists of 4 letters and 9 numbers:
    • The first 2 letters indicate the type of shipment
    • 9 digits - unique code departures
    • The last 2 letters indicate the country from which the parcel was sent
  3. Parcels EMS - international express delivery of items. The tracking number for EMS parcels is the same as for regular international shipments, except for the fact that the code begins with the letter E

Examples of parcel tracking numbers:

  • 14568859621458 - internal parcel tracking code
  • CQ---US (CQ123456785US) – parcel or small item from the USA, postal package
  • RA---CN (RA123456785CN) – parcel from China
  • RJ---GB (RJ123456785GB) – parcel from the UK
  • RA---RU (RA123456785RU) - if the parcel was not registered before entering the territory of the Russian Federation, Russian Post can assign an internal tracking number.

Russian Post tracking numbers are compiled in accordance with the international S10 standard, allowing parcels to be tracked by both the sender and the recipient, and the introduction of an electronic tracking system for Russian Postal mail makes this even easier.

How to track a Russian Post parcel?

In order to find out where your package is, you need to pay attention to the following.

  1. For information about estimated arrival time and other details, you must use the Russian Post tracking number. This is a special tracking code that is unique for any parcel. It must be provided to you by the sender (online store, company or individual).
  2. Fill in the search field located at the top of the web page with this tracking code.
  3. Click the “Track” button and wait for the report to be ready.

Russian Post tracking

Russian Post tracks both parcels sent within the Russian Federation and international shipments, including EMS express mail. Domestic Russian Post shipments are tracked using a 14-digit track code, the first six digits indicating the sender's postal code. International shipments of Russian Post begin and end with 2 letters, the first two indicate the type of parcel, and the last two indicate the sender's country.

How to track a parcel in Russia?

Tracking a Russian Post parcel in the Russian Federation is quite simple. In order to start tracking your parcel, you need to have the parcel tracking code on hand. Russian Post tracks shipments using 14-digit slate tracking codes for domestic parcels and 13-digit codes for international shipments. To quickly and easily track your Russian Post parcel, enter the parcel's track number in the field above and BoxTracker will check your parcel and determine its location.

How to find a parcel by Russian Post tracking number

Russian Post parcels are located by postal tracking number. Domestic tracking numbers contain 14 digits, starting with the postal code of the sender or the department that issued the package. For example, if the parcel was sent from Moscow from the Russian Post office on Shelepikhinskaya Embankment with the index 123290, then the departure code will look like 12329000000000. International parcels processed by Russian Post can be tracked using a standardized 13-digit code, typical for international shipments for postal services all over the world. The first two letters indicate the type of item, then 9 unique digits of the item, and the last two letters indicate the sender's country code.

Parcel tracking ZA..LV, ZA..HK

This type of parcel differs from other international shipments in that these parcels are handled using a simplified system thanks to the cooperation of the Russian Post with the most popular online store for Russian citizens - Aliexpress. Thanks to this cooperation, the procedure for registering parcels with Aliexpress has been simplified, making shipment faster and cheaper. Such parcels have tracking codes like ZA000000000LV, ZA000000000HK.

Parcel tracking ZJ..HK

Parcels with a tracking code starting with ZJ are parcels of purchases made by Russians from the Joom online store. Just as in the case of Aliexpress, Joom entered into a partnership with Russian Post, thereby reducing the cost of delivering parcels from Joom, as well as significantly speeding up the shipping process itself from registration to delivery time.

When tracking, Joom parcels can have one of three statuses:

  • Parcel sent
  • The parcel arrived at the office
  • The parcel has been received by the addressee

Tracking parcels from China

Postal parcels from China may not have complete information about the location of the parcel, but the most important information you will have in your hands. The main stages of tracking will be available to you, and this is the most important thing. Parcels from China along their route pass through postal centers in Latvia and Hong Kong, which is why the letters LV and HK are assigned at the end of the track code, not CN.

What to do if you can’t track your parcel?

There may be several reasons why the track number may not be tracked. Most of these reasons are easily solvable, and sometimes do not require special solutions. The main reasons why a package is not tracked by track number:

  1. Not enough time has passed since the parcel was sent and the number has not yet entered the database. Sometimes it happens that the track number is not tracked until 10 days from the day the parcel was sent. The main thing here is to be patient and wait until the parcel begins to be tracked in the system.
  2. The tracking number is incorrect. In this case, you need to check the tracking number again with the seller or sender. Also check that the number is spelled correctly. You may have made a mistake when copying or typing a number on the keyboard.

In any case, you should not worry, although the reasons why the track code is not tracked are not limited to those listed, there is always a solution. As a rule, all parcels reach the addressee, and in extreme cases, you can always open a dispute in the online store and you will get your money back.

To track your parcel you need to take a few simple steps.
1. Go to home page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.

Try it, it's not difficult ;)

If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.

If there are any difficulties with the statuses on English, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.

Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.

In these information blocks you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"

If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .

If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail items.

If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... parcels go on different routes, in different ways, they can wait 1 day for shipment by plane, or maybe a week.

If the parcel has left sorting center, customs, intermediate point and new statuses are absent within 7 - 20 days, do not worry, the parcel is not a courier who brings the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can see a breakdown of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)

At the moment, coronavirus is actively spreading all over the world, for this reason air exchange and delivery are severely limited parcels are coming slower than usual.
03/22/2020 Russian Post, which stopped processing mail.
The restrictions affected Mongolia, Kuwait, Libya, Peru, Moldova, Sri Lanka, Tunisia, Cayman Islands, French Polynesia, Lebanon, Philippines, Maldives, Easter Island, Myanmar and Ecuador.
There is no information about the suspension of postal exchanges with China.

Don’t worry if the status of the mail/order does not change for 1-2 weeks and is in the following condition:

  • Processing
  • Waiting to be sent
  • Sent to destination country
  • Export/Export international mail
  • Import / Import of international mail
If the package has already been sent and is on its way, it will most likely be delivered.
While the protection is in effect, wait and don’t worry, if the order is not in a hurry, you can even extend the protection period.
Keep an eye on the order protection counter, and if the parcel does not arrive within the time specified in the order details, extend the protection period or open a dispute.

P.S. Do you have anything to add to this section? Write to support@site

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The possibility of instant transmission of information via the Internet does not negate the demand for traditional delivery - postal. If it is necessary to transmit original documents or information on paper, the most popular service is still postal service. To protect the contents of the shipment, users of postal services prefer to send correspondence by registered mail. This status gives the sender the opportunity to track a registered letter: Russian Post, along with other members of the Universal Postal Union, provides such a service. Moreover, tracking can be carried out by both participants in the correspondence.

What is a registered letter?

Registered mail is a registered mail item. Unlike the usual one, which the sender throws in the mailbox, Russian Post accepts registered mail under its responsibility for forwarding. When registering a letter, the sender will receive a receipt, and it will be handed over to the addressee personally against a signature.


Before sending a registered letter, you should select the mailing class, since Russian Post provides two options - registered letter and first class registered letter. The second is sent by faster airmail and allows for greater weight and envelope size. So, if the maximum size of a registered letter is 229X324 mm, and the weight is 100 g for shipments within Russia, then the option with a higher status can weigh five times more, and the permissible parameters of the envelope should not exceed 250X353 mm.

For correspondence abroad, only registered letters are provided (acceptable Weight Limit– 2 kg), the geography of delivery of registered first class mail is limited to Russia.

How much does a registered letter cost?

Russian Post clients may be interested in how much it costs to send a registered letter:

  • the cost of a registered letter in 2017 is from 41 rubles. when departing to a populated area in Russia;
  • sending correspondence to other countries will cost from 110 rubles;
  • The tariff for sending registered first class mail depends on the weight and region and ranges from 66 to 236 rubles;
  • notification and changes or corrections to the delivery address will incur additional charges.

You can find out in advance how much a registered letter costs on the Russian Post website. The postal calculator will help you calculate not only the cost of a registered letter, but also the delivery time. To do this, you need to indicate the points of departure and destination, weight, select the delivery method (regular, expedited or courier) and the desired additional service in the appropriate column.

Mail ID

To track a registered letter and find out its status, you will need the postal identifier or track number indicated on the check. The track number of a registered letter with a destination in Russia consists of 14 digits. The postal identifier for international shipments contains 13 characters - numbers and capital letters of the Latin alphabet.

You can track a registered letter using the Russian Post ID on the operator’s official website.

Tracking a registered letter on the Russian Post website

To check a registered letter by ID, you need to go to the Russian Post website; tracking will not require registration. But the service of sending notifications by track number is available only to registered users.

You must enter the tracking number in the input field. There should be no spaces between the numbers, even if some symbols on the check are located at a distance. The tracking service allows you to find out the location of several shipments; in this case, you need to enter each track number sequentially, separated by spaces.

Each stage of sending a registered letter is recorded in the postal system, and the data is entered into the database. Consequently, the sender will also have access to information on the movement of the letter:

  • location and date of dispatch;
  • next destination and post office number;
  • whether the letter reached the addressee.

This service of the Russian Post company - tracking by identifier - is the only possible way control the progress of the registered letter. It is not possible to find out information by the address and last name of the recipient.

To receive notifications on your phone and ensure regular tracking of registered mail, Russian Post offers to use a mobile application.

If the movement of a registered letter is not tracked, and a lot of time has passed since it was sent, or the status has not been updated for a long time, you need to write a search application.

How long is a registered letter kept at the post office?

If a registered letter could not be delivered to the addressee, it will be stored at the post office for 30 days from the date of receipt. The storage period for a registered letter will be extended to two months if the addressee submits a corresponding application. After this period, the letter will be sent to the return address at the sender's expense. He must pick up the registered letter within the prescribed period, otherwise it will be considered unclaimed and destroyed after six months of storage.

Other services for tracking postal items

There are enough resources on the Internet that offer postal tracking services - “My Parcels”, Track It, AliTrack and many others. For the most part, they are in demand among customers of online stores. In all cases, a track number is required to track the movement of parcels.