When your phone doesn’t turn on, you understand that it is of no use. But for what reason does he refuse to work? Let's try to look at the most common cases and solutions on what to do if your smartphone doesn't turn on.

The same situation can have very different roots. In some cases, you will get away with a few wasted minutes, in others you cannot do without contacting specialists. But in any case, it is better to be prepared and know everything possible in advance.

Possible causes and solutions

Let's try to consider some cases. Sometimes a problem can be eliminated simply by taking a closer look at it. And if you do have to contact the workshop, you will know what to prepare for.

Battery is dead or faulty

One of the first reasons why a smartphone does not turn on is a low battery. Modern phones (especially powerful flagships) don't take long to use up all their charge; Some of them sit down in a matter of hours during active work. And if you accidentally left a resource-intensive game or flashlight utility on, then this is a nightmare! You yourself may not expect the battery to drain completely so quickly.

First of all, try charging your phone. If it charges and turns on (not immediately, after a few minutes), the problem is solved.

If not, but the battery is replaceable, don’t be too lazy to go to the store and try the same thing with another battery. If the problem is solved this way, then you won't have to go far for a replacement.

The worst thing is if the body is not removable. Then you cannot avoid going to a service center or workshop.

Charger

Frankly speaking, one of the simplest cases. If your mobile phone, having completely discharged, cannot turn on again, maybe it is simply not charging?

Just test it with a different charger. If charging starts, then obviously the problem is with the charger. You can also check the problematic charger in parts - a separate adapter and a separate USB cable in order to replace the non-working component.

Power button

The power button is perhaps the most commonly used button on a phone. And for the same reason – the most vulnerable. It can suffer if your “patient” falls successfully - on a button or the corresponding side, or simply from intensive use.

It's good if your phone has alternative ways unlocking (for example, tapping on the display or pressing the Home button), but, alas, they are not suitable for turning on a switched off device.

You can only check what's wrong with the button in a repair shop.

However, there are ways that can help you at home:

However, all these methods are just a straw for a drowning man. There is a high probability that none of them will help. Then your path is straight to the workshop.

The socket does not work

This reason is more anecdotal, but it also exists. So, if your mobile gadget is dead and does not want to turn on even when connected to an outlet, try connecting it to another outlet that is known to be working. Perhaps, in fact, you do not need to take your mobile phone to the workshop, but call an electrician to your home.

Visible: Samsung Galaxy does not turn on

Problems with the charging connector

In the era Micro USB Of course, it is problematic to bring the connector to complete wear. However, this happens, especially if you use cables from other manufacturers.

For example, manufacturers of advanced cases often equip their gadgets with a cable with an extended plug, which can be used to charge the device without removing the case. But attempts to completely insert such a plug directly into the connector can end in disaster.

In this case, you need to try to see if the gadget can be charged from other chargers (and yes, from other sockets!) If so, then we can assume that you got off lightly. If not, then you will have to change the connector in the workshop. Fortunately, replacing a connector is not the most difficult technical task.

Software glitch

On Android forums, terms like “brick” or “bootlap” are often thrown around. They don’t mean anything good: a “brick” is an Android device that flatly refuses to boot after flashing the firmware, and a “bootlap” is a constant cyclic reboot.

Why does this happen?

• The firmware process was interrupted. For example, due to negligence, a child, a cat, or you yourself pulled the cable out of the socket. Or your electricity has been cut off; This is why it is better to use laptops with a fully charged battery for flashing.
• you tried to install firmware from another model on your phone. Sometimes the same model is released for different regions in different modifications, which also affects the software.
• you did not carefully follow the instructions that are necessarily included with each software update.

What to do? Each model has its own recovery procedure. Since you have decided to flash Android yourself, it means you have a basic understanding of the basics.

As a rule, to restore devices in a bootloop, you need to either clear all data, or upload the correct firmware version to the memory card and install it through the Recovery menu. How to enter this menu depends on the specific model of your “patient”.

"Bricks" are usually restored via a computer. For models based on different chipsets, there are separate recovery utilities. Unfortunately, this is too broad a topic to cover in one article.

Update error

Updating your OS is now easier than ever. In most cases, it comes “over the air”: you do not need to download the firmware image to your computer and connect with a cable. The image is downloaded directly into the device memory and installed from it.

But sometimes there are process errors. For example, if there was not enough memory to unpack the archive. Or if the battery died right in the middle of installing an update.

Generally, there are protective measures and recovery methods in the OTA update mechanism. But if they don’t work, you’ll have to install the firmware the old-fashioned way, through a computer. How? – look for details specifically for your model. Or again, contact the specialists.

Mechanical problems

Modern smartphones are quite fragile technology. Even models with protection, which are quite good at resisting scratches and friction, can be hit in such a way that they suffer. What can we say about fragile budget cases and displays without protective glass!

Usually, if the device does not turn on due to a fall, the cause of the problem is visible to the naked eye. The display could have survived, but the cover could have fallen off, and cracks and dents could have remained on the body. This is enough to damage the electronics.

The following options are possible:

• the connection between the batteries and system board. Then the smartphone turns off immediately;
• The connection between the battery and the power controller is broken. In this case, the device will “die” after the battery is discharged and will not respond to an attempt to charge it;
• The battery was damaged. Various manifestations of the problem are possible;
• The system board was damaged. Perhaps the saddest of situations. The problem may appear immediately or some time after the fall.

In any case, if your smartphone starts to act up even a little after a fall, take it in for repair.

What to do if your smartphone falls into water and does not turn on

It's hard to imagine your phone falling into water and getting wet without your knowledge. So, you managed to swim across the lake with him without noticing his shorts in your pocket. Or they dropped him into a deep puddle, so deep that they didn’t find him right away. In general, the newly found device does not turn on, no matter what buttons you press.

There are general instructions for handling “drowned people”:

Maybe this procedure won't help. But at least you will know the cause of the problem when you go to the repair shop. Tell it like it is.

There is no need to hope that the case will be regarded as a guarantee, hide your awkwardness or be ashamed of the trouble that happened to you. This will not increase the cost of repairs, and specialists will be able to quickly detect damaged components.

Of course, you can take a faulty smartphone straight away for repairs, without trying to fix it yourself. But sometimes the cause of problems is ridiculously simple, and you just need to figure it out to fix it.

Some other cases require some action on your part (especially software failures), but by understanding the problem, you can avoid wasting money and wasting time. We hope this material has helped you in troubleshooting.

>

If problems arise with a wet gadget, do not connect it to the mains and stop pressing the buttons. as soon as possible and only then follow the advice in this article.

If you are sure that the inside of the smartphone is dry, feel free to continue.

1. Force restart your device

Your phone may be turned on but just frozen. In this case, the screen may be dark and not respond to any actions. So first try restarting your device using the hardware keys.

Iphone-gps.ru

How to Force Restart iPhone

On iPhone SE, iPhone 6s, iPhone 6s Plus, and older models, hold the Home key and the top (or side) button for 10 seconds or more until the Apple logo appears.

On an iPhone 7 or iPhone 7 Plus, hold down the Side key and the Volume Down button for 10 seconds or more until you see the Apple logo.

On an iPhone 8 or iPhone 8 Plus, hold and immediately release the volume up key and then the volume down key. After that, press and hold the Side button until the Apple logo appears.

How to force restart your Android smartphone

Press the Power button and Volume Down key at the same time and hold them for 10-15 seconds. If successful, the device will reboot automatically or display a menu on the screen in which you will need to select the restart command.

Some Android smartphones can reboot using other buttons. If the device does not respond, search the Internet for a key combination to restart your particular model.

2. Take out the battery and put it back

iguides.ru

If your phone has a removable battery, remove the cover and remove the battery from the device. Wait at least 30 seconds and put the battery back. Then try to turn on the phone in the usual way - using the power button.

3. Put your phone on charge

savingnspending.com

Connect your phone to a power outlet using the original charger. If the charging indicator does not appear on the display within an hour and you cannot turn on the device, check the integrity and cleanliness of the connector, as well as the condition of the power cable and adapter. If possible, try different outlets, replace the cable and/or adapter.

4. Reset the device to factory settings

If after trying to turn on the screen the screen lights up, but the device does not boot properly, try restoring the factory settings using the hardware buttons.

During a system reset, you may lose personal data that was not synchronized with the server. Don't do this if you're afraid of erasing important information.

How to restore original settings on iPhone

Connect your phone to your computer using a cable and launch iTunes. Then force restart your iPhone (see step 1). When you see the Apple logo, continue to hold the buttons until recovery mode appears on the smartphone screen.

After this, a window with further instructions should appear on your computer monitor. Click "Update" and follow the system prompts.

iTunes will download the necessary software for your phone. If this process takes more than 15 minutes, the iPhone may exit recovery mode. In this case, press the buttons again forced restart and hold them until the device returns to this mode.

If the update works, the phone can turn on without resetting the system. If not, then in the iTunes window, click "Restore" to restore the factory settings.

How to restore original settings on an Android smartphone

Make sure your smartphone is turned off and try the following combinations to reset:

• Volume up key + power button;
• Volume down key + power button;
• Volume down key + Volume up key + Power button;
• Volume Down key + Power button + Home key.

You need to press all the keys at the same time and hold them for about 10–15 seconds. After this, a special menu will appear on the screen, in which you should select the Recovery item, and then the Wipe data / factory reset command. If you don’t see this command in Recovery mode, hold down the power button and momentarily press the volume up key.

After these steps, the smartphone should return to its original settings within a few minutes. If none of the key combinations work or you do not find the necessary commands in the service menu, look for reset instructions for your device model.

Has your smartphone suddenly stopped turning on and shows a black screen? There are several ways to solve this problem at home. Bringing an Android smartphone back to life is a little easier than an iPhone. If you have an iPhone, then it is best to contact specialists, for example, iPhone Xr repair in St. Petersburg. But owners of Android devices should read our tips!

Take out the battery

This step should only be done if you have a removable battery. Remove the battery from the smartphone for a few seconds, then insert it back and try turning it on again. This is the first thing you need to do, since further steps will be based on the understanding that you have already completed this item. Owners of devices with a built-in battery should skip this item.

Reboot your device

Seven troubles - one reset. But the smartphone does not turn on. Fortunately, there is a special mode that allows you to bring your phone out of its stupor. To enter this mode, simultaneously hold down the volume rocker and the “Power” button for 10 - 15 seconds. If you end up in the recovery menu, simply reboot from there.

Charge

Sometimes the smartphone does not turn on because it is discharged. Before placing the device on charge, clean the connectors of the phone and the charger with a toothbrush, keep the smartphone warm if you came from the cold, and then connect the charger to the phone. If after 15 minutes of charging, the smartphone does not turn on, then try charging the smartphone with a different charger.

Nothing helped?

Removable battery

If you have a removable battery and you have completed all the steps, then all you have to do is contact the service. Since the methods of resuscitation available to the average user have already ended.

Built-in battery

Owners of smartphones with built-in batteries can, at their own risk, try to disassemble the device, disconnect the battery cable and connect it back. After this, put the device on charge. If the charge goes on, then everything is fine, wait a while and you will be able to turn on the smartphone. If the charge started and immediately stopped, re-disconnect and connect the battery cable and set it to charging. Continue until the phone starts charging normally. It would be more correct, of course, to “push” a deeply discharged battery with a strong current from a laboratory power supply, but not everyone has one.

Modern gadgets are complex devices that, due to their design features, have some problems. One of common problems is a situation when the phone does not turn on, but responds to charging. This applies to both Android devices and iOS devices.

The smartphone does not turn on after the owner puts it on charge, but it shows how many percent the gadget is charged. However, after disconnecting from the power supply, it fades away again. In this case, you need to decide what to do if the phone behaves this way.

Mechanical damage

A distinctive feature of smartphones is not only their performance, but also their fragility. When a phone falls even from a height of human height, it causes breakdowns of various levels. In some cases, the gadget stops working altogether, and in others it turns on when the charger is connected.

The most a big problem in this case, it is difficult to identify the breakdown. Perhaps the shock affected only the battery, which should be replaced; in other cases, the contact of the power button is broken. To fix the problem, it is best to contact a specialist who can find the damaged element.

Hardware failures

In some cases, the cause is burnout or breakdown electronic boards or individual elements. Like any other technically complex product, a smartphone may experience a breakdown of the screen, processor or any other part. To solve this problem, you need to contact a specialist who will disassemble the device, find the damaged element and replace it with a working one.

Excessive initiative to replace motherboard, will probably result in the impossibility of further repair of the equipment. To receive qualified assistance, you need to pay attention only to official diagnostic centers that are responsible for the work performed.

Stuck memory card

Sometimes it is enough to remove the SD or microSD card from the slot for the system to boot. Mostly Samsung and Lenovo suffer from these problems. Be sure to try this method!

Accordingly for Apple devices, this is not applicable, since they do not have the ability to remove external memory.

Software failures

Failed system updates are especially common on Andriod. In this case, the owner will not be informed about the need for an update, since it is often carried out offline, unless canceled in the settings.

If, after installing the updated software, the startup process does not start, you can try to remove the battery and reinsert it. You can repeat the procedure several times. Sometimes this method can bring the device into working condition.

If the Andriod icon freezes on the screen during startup, then you should press the Reset button, which can only be accessed by using a needle or toothpick.

Firmware error

If the problem arose after third-party intervention in the smartphone’s firmware, then it is recommended to return the smartphone to basic settings. To do this, you will need to enter Recovery Mode; to do this, you need to press three buttons together, observing the order:

• "Increase volume";
• "Home";
• "Inclusion".

Next, a short menu will open where the user must select “Wipe data/factory reset” and confirm the choice with the item “Yes – delete all user data”. There is a group of people for whom this method may not be suitable, since all personal data will be erased.

In the presence of important information You should contact the service center, where you need to indicate that restoring functionality should not damage existing files.

One of the options for saving files would be to copy them to another medium, after which the system will restart, which the employee must inform about.

Phone memory completely full

If it's completely clogged inner memory, then this can not only worsen the speed of switching on the device, but also completely put it out of working condition. One way to easily correct the situation may be to use external card memory.

If the device does not support the use of SD cards, then you can connect the smartphone to the computer and transfer files (video, photos, audio, etc.) to the PC. If after this the device still does not turn on or the process takes too long, then you can use programs that clear the cache memory of gadgets, for example, CCleaner or Clean Master.

Couldn't diagnose the problem

If the user was unable to independently diagnose the problem, then he should contact a service center. You should not reflash the device yourself, as such actions can lead to a “bricked” cell phone.

In some cases, diagnosis is impossible even by specialists. If a person is faced with such a situation, then he can try to go to another service. If the fact that repair is impossible is confirmed, then you will have to purchase a new gadget.

Conclusion

In order to avoid getting into a similar situation in the future, it is recommended to follow a few simple rules:

1. Even careful storage of the gadget will not provide complete confidence that force majeure will not occur. Therefore, important files should also be stored in cloud storage or elsewhere.
2. Not worth installing third party applications, which were not found on Play Market. It is to create a safe environment that the Play Market for Android was created.
3. Cases can not only become a beautiful design solution for decoration, but also protect against minor impacts.

If the device still malfunctions, then do not despair. You just need to take the gadget to a specialist. The wizard uses flashing and resetting the settings in extremely rare cases.

Video

The absence of any reaction from your favorite gadget can make any owner nervous. No matter how expensive a phone is, it, unfortunately, is not invulnerable and eternal. If your device needs to try to determine the cause and attempt to eliminate it. Problems can be hardware or software in nature.

Basic hardware problems

One of the most common reasons why any gadget fails is a fall. Sometimes it is enough to simply drop the device on the floor for it to stop showing signs of life. If your favorite smartphone does not turn on after a fall, you can deal with this problem yourself without any repair skills. mobile devices it won't work. It is better to immediately contact an official or third-party repair service if the phone does not turn on.

Smartphones are no less common. You can try to cope with this problem on your own, but you need to act quickly. Immediately after your device gets wet, you need to remove the battery, dry it with a hairdryer on low air, and then put it in a warm place, ideally on a radiator, covering it with a thin cloth. Unfortunately, in many modern models The user is denied quick access to the battery. While he figures out how to remove the cover and take out the battery, the contacts and “internals” may oxidize. Eliminate the consequences this process It is impossible without the presence of special repair devices. I would also like to mention plain rice, but it is rice that absorbs moisture better than any other means. Place your smartphone in a bag of rice and leave it there for 1-2 hours and then see the result.

Some modern smartphones have one extremely unpleasant feature. After the battery is completely discharged, they may not show signs of life even after connecting to the charger. Usually this problem goes away on its own after some time. If there is no positive progress, you need to recharge the battery at least a little using a universal charger known as a “toad”, and then connect it to regular charging. The method is relevant for cases where there is access to the battery.

And the last popular hardware problem is failure when connected to the charger. There can be many reasons for such a reaction. They are usually associated with malfunctions in the electrical networks or chargers themselves. Both the charging connector and various “internals” may break. Make sure the charger you are using is in working order. If it works, but the phone still does not turn on, only a service center can help.

Hardware failures are far from the only reasons for the lack of response to attempts to turn it on. Much more often, malfunctions are of a software nature. The solution to the problem differs for different operating systems.

Software problems and their solutions

Most often, the gadget, especially for modern smartphones on Android, WP and iOS, stops turning on due to various types of malfunctions in the operating system. Virus infection, too much clutter in the operating system, banal disruptions in the operation of some important files - all this leads to the same result. Manufacturers and developers have foreseen this possibility. As a rule, the problem is solved by simply resetting the settings.

Android owners will be able to cope with the problem using Recovery mode. Opening method this menu changes for different devices. Select the appropriate combination from the following possible ones (you need to simultaneously hold down the indicated buttons and hold them for a while):

1. Volume up and device power key;
2. Decrease the volume while simultaneously pressing the power button;
3. Increase or decrease the volume while simultaneously pressing the “Home” button and the device’s power key;
4. Increase the volume while simultaneously pressing the power and volume down buttons.

After you manage to get into Recovery mode, do the following. Open the “wipe data/factory reset” subsection, go to the “Yes - delete all user data” tab, and then confirm your intentions by clicking on “reboot system now”. The gadget should reboot and turn on.

Owners Windows Phone they can also try to “resurrect” their devices by full reset settings. This is done in the following order. At the same time, press and hold the volume down and device power buttons for a while. Hold it until the device vibrates. This usually takes 10-15 seconds. After vibration appears, you need to immediately press and hold the volume down button for a while until a large Exclamation point. After the above sign appears, press the buttons in the following order: increase the volume, then decrease it, the power key and decrease the volume again. The settings will be reset to their original settings and the gadget will turn on. It may take some time to reboot.

If none of the above methods helped you revive your device, you will have to turn to the services service center. Clean regularly operating system from “garbage” and handle your phone with care. This is the best prevention. Good luck!

23 12 2014